Revenue Manager Single Property - London Marriott Hotel County Hall

JOB SUMMARY

Responsible for maximising revenue and profit associated with rooms and catering across Transient, Contract, Group and Catering segments. The Revenue Manager is the property’s first point of contact for revenue management support, leads weekly sales strategy meetings and maintains relationships with key property stakeholders. The role recommends and maintains pricing, positioning and inventory management for rooms and function space, drives room projections and communicates recommendations appropriately. The role uses tools and resources to ensure recommendations are based on market conditions, competitive-set pricing, demand, booking pace and other relevant data. It monitors daily transient and group transactions for significant changes and ensures rates and restrictions are optimised across all channels through a seasonal KDATE strategy.

SCOPE
This role supports the Director of Revenue Management in delivering the revenue strategy for a standalone property.

CANDIDATE PROFILE Education and Experience

• Two-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or two years’ experience in revenue management, sales and marketing or a related professional area.

• Previous experience in a Revenue Management role is preferred but not essential.

CORE WORK ACTIVITIES Managing Revenue Management Priorities and Strategy

• Provides Revenue Management functional and business-evaluation expertise to the property.

• Defines and communicates Transient, Group and Catering strategies and evaluates group sales opportunities in partnership with Sales.

• Conducts analysis required to maximise room revenue and profit, ensuring timely and optimal responses to sales leads.

• Uses One Yield functionality to maximise room revenue and profit.

• Ensures full adoption of Revenue Management systems and tools to drive revenue and profit opportunities.

• Ensures sales strategies and rate restrictions are communicated proactively, implemented and modified in line with seasonal and market fluctuations.

• Ensures property strategies conform to brand philosophies and initiatives.

• Analyses reports and available information to make long-term pricing recommendations, with brand initiatives as a key focus.

• Develops and implements strategies with the General Manager and Sales Strategy Team to maintain and/or increase the property’s RevPAR.

• Critiques property performance weekly and monthly for Transient, Group and Catering segments.

• Analyses competitive performance using market-share tools and makes recommendations to the property.

• Prepares sales strategy meeting agendas, recommendations and supporting documentation.

• Conducts weekly Sales Strategy meetings with the General Manager and key property colleagues to educate and evaluate pricing and inventory strategies.

• Prepares, communicates and critiques weekly and monthly room projections.

• Ensures accurate execution of inventory-management tasks.

• Ensures strategy recommendations and changes are implemented and executed promptly.

• Ensures all rates are loaded correctly and promptly and are available through all relevant distribution channels.

• Manages the execution and communication of all Transient promotions.

• Uses demand forecasts and relevant data points to determine, implement and control selling strategies.

• Checks distribution channels for property positioning, placement, rate parity and information accuracy.

• Ensures compliance and participation in company promotions and digital channels.

• Understands the working relationship between Revenue Management, Sales, Reservations and property-management systems.

• Executes eChannel and online travel agent strategies.

• Supports and executes the activation of regional or brand promotions as required.

• Evaluates and executes special-event and holiday strategies.

• Monitors and analyses STR market-share performance.

• Uses AI-supported insights to strengthen decision-making, recommendations and property communication.

Building Successful Relationships

• Serves as the liaison, when necessary, between the property and regional or corporate systems support.

• Develops and manages key property stakeholder relationships proactively.

• Develops and uses productive interpersonal and communication skills.

Skills and Knowledge

• Meeting the Needs of Key Stakeholders: Understands and meets the needs of key stakeholders, including property leadership, owners, corporate teams and guests.

• Demonstrating Leadership: Uses interpersonal and communication skills to lead, influence and encourage others; advocates sound financial and business decision-making; demonstrates honesty and integrity; leads by example.

• Demonstrating Knowledge: Demonstrates knowledge of job-relevant issues, products, systems and processes.

• Developing Objectives and Strategies:

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