Junior Deal Desk Analyst, EMEA
Fivetran
Fivetran
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
As a Junior Deal Desk Analyst supporting Commercial and Enterprise, you’ll work as part of Fivetran’s International Deal Desk team. You’ll support the team and partner with Sales, Finance, and Legal to facilitate efficient quoting and contracting, review deal documents, and help ensure information is accurate in Fivetran’s systems. Your work will help deals move smoothly from quote to completion.
You bring a positive, proactive approach, strong customer service skills, and a collaborative mindset. You enjoy working with others and take pride in getting the details right.
This is a full-time, hybrid position based in our Dublin office. Our hybrid model combines remote flexibility with in-person collaboration, with two days in the office each week to connect and build as a team.
Technologies You’ll Use
• Salesforce CPQ, Ironclad
What You’ll Do
• Support Fivetran’s International Deal Desk team in helping sellers move deals forward accurately and on time.
• Coordinate with teams such as Sales Operations, Finance, Product, Sales Leadership, and Legal to help resolve deal questions and keep reviews moving.
• Learn to support Enterprise deals with multiple stakeholders, escalating complex or nonstandard requests to experienced Deal Desk colleagues.
• Build knowledge of deal structures and develop the ability to guide Account Executives and Sales Management on options that meet customer needs and align with company policies.
• Work with Finance and Legal, under the guidance of experienced colleagues, to support contract language reviews and help ensure transactions meet revenue recognition and operational requirements.
• Learn to manage quote and contract approval workflows for pricing, discounts, and special terms, following Deal Desk guidelines and company best practices.
• Support month-end and quarter-end activities by reviewing contracts, order forms, and related documents for completeness and accuracy, and assisting with reporting.
• Participate in training on quote and contracting processes, and help prepare or deliver process guidance for the sales organization.
Skills We’re Looking For
• Strong attention to detail and a commitment to keeping quotes, contracts, and deal information accurate.
• Clear, professional communication and a customer-focused approach when working with sellers and cross-functional partners.
• Good organization and time management, with the ability to track requests, manage competing priorities, and meet deadlines.
• A collaborative working style and the confidence to ask questions, follow established processes, and escalate issues when needed.
• Curiosity and a willingness to learn about deal structures, quoting, contracting, and the needs of Commercial and Enterprise customers.
• Comfort working with business systems and spreadsheets; experience with Salesforce, Salesforce CPQ, Ironclad, or another contract management system is a plus.
• Experience in sales support, sales operations, finance, contracts, or customer service is helpful. Direct Deal Desk experience is not required.
• Familiarity with SaaS or B2B businesses is a plus.
• Flexibility to support month-end and quarter-end deadlines when needed.
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